Lee Sam

• Recruited Technical Account Managers, Technical Pre-Sales Consultants, and Sales Account Managers for the Technology Solutions Group.
• Supported hiring managers from requisition approval through close, advising on salary, benefits, working conditions, and process compliance.
• Reduced agency expenditure through direct sourcing and achieved 98% direct recruitment in FY09.
• Reduced time-to-hire to under 38 days in FY09 while managing the largest requisition volume in the Staffing team.

Early proof. A strong early in-house recruiting role with measurable process improvement, direct sourcing impact, and high requisition ownership.

• Managed end-to-end recruitment for IT Advisory, Risk Advisory, Programme Advisory Services, and interim Transactions Advisory coverage.
• Recruited Programme Managers, Enterprise Architects, SAP Consultants, and transformation specialists across major sectors.
• Turned around IT Advisory recruitment, helping the group meet FY10 headcount targets and all recruitment KPIs.
• Served as Champion for Racial Diversity at EY UK, improving attraction and recruitment of candidates from under-represented ethnicities.
• Received six Values Awards from senior managers and partners, including a special award for direct recruitment achievements in FY10.

Impact. Combined delivery turnaround, advisory hiring, and diversity work before moving deeper into technology recruiting.

• Managed end-to-end technology hiring across GWIM, GMRT, GWBT, Technology Infrastructure, and Risk Tech.
• Built talent pools for Software Engineers, Application Support Analysts, Business Analysts, and Project or Programme Managers.
• Partnered with hiring managers, HR Business Partners, agencies, and business leaders on pipeline, compensation, approvals, and market updates.
• Direct sourced candidates through LinkedIn, X-ray search, eFinancialCareers, Jobserve, CW Jobs, and niche boards.

Recruiting craft. Built depth in direct sourcing, technical role calibration, hiring-manager partnership, and process management in a complex financial services environment.

• Recruited across UK and EMEA roles spanning Ads Sales, Account Management, Media Partnerships, Marketing, Comms, Legal, Finance, and Research.
• Managed end-to-end hiring from intake through offer acceptance, with a strong focus on candidate experience.
• Used market data and internal benchmarks to construct competitive candidate offers with HR, Compensation, and senior business approval.
• Promoted employee referrals, ran sourcing sessions, maintained hiring trackers, and presented recruiting updates to the UK office.

Signal. A formative high-growth platform-company role with broad functional coverage and a strong emphasis on candidate experience.

• Led recruiting for the Customer Success Group (CSG), Marketing Cloud, and Service Cloud across EMEA.
• Recruited specialist roles including Solution Architects, Sales Specialist Directors, and Senior Technical Project Managers.
• Developed senior stakeholder relationships and delivered robust KPI reporting to senior management, maintaining high data integrity throughout.
• Worked closely with Employee Success, Finance, and cross-functional teams to keep recruiting processes smooth and compliant.
• Contributed to Salesforce 1:1:1 model through volunteering and local community activity.

Stakeholders. A highly matrixed environment that sharpened senior stakeholder partnership, cross-functional process management, and SaaS talent-market fluency.

• Hired as Snap's first Business Recruiter outside the US.
• Owned strategic hiring across EMEA, with additional ad-hoc roles across the Middle East and US.
• Managed end-to-end hiring from intake and sourcing through offers, contracts, and onboarding.
• Recruited across Account Executives, Account Managers, Creative Strategists, Marketing Managers, Event Managers, Sales Operations, Business Operations, and Agency Partners.

Scope. Built recruiting coverage for a newer international business function where structure, speed, and candidate experience all mattered.

• Managed full-cycle recruiting across UK, Netherlands, and France, covering Engineering, Customer Success, Sales, and G&A functions.
• Partnered with hiring leaders across EMEA and the US to build pipeline, support expansion plans, and meet aggressive hiring timelines.
• Used direct sourcing tools and approaches to engage passive candidates in competitive enterprise identity and cloud software markets.

Context. Short but useful exposure to enterprise identity, high-growth SaaS hiring, and scaling teams in an international cloud software environment.

• Progressed from Recruiter to EMEA Recruiting Lead and EMEA Recruiting Manager during Cloudflare regional growth.
• Hired across Sales and Engineering talent across EMEA.
• Partnered with managers and leaders to identify diverse talent for active and future hiring needs.
• Built the foundation for broader EMEA recruiting leadership across planning, delivery, stakeholder partnership, and team operating rhythm.

Foundation. This period established the operating rhythm, stakeholder trust, and delivery credibility that later expanded into regional leadership.

• Led EMEA recruiting delivery at scale: 318 hires in 2023, 477 in 2024, and 599 hires in 2025 — a record year.
• Partnered with business leaders and Finance on headcount forecasting and resource planning for GTM and Engineering, aligning recruiting capacity with business growth objectives.
• Supported GTM leadership on EMEA territory expansion, building talent pipelines ahead of regional growth plans.
• Partnered with the M&A team on EMEA acquihire targets — facilitating candidate assessment, offer processes, and onboarding transitions.
• Built and developed a high-performing recruiting team through feedback loops, career development, performance management, and succession planning.
• Established employer brand partnerships to elevate visibility and connect with diverse talent pools across EMEA, embedding inclusive hiring practices across the team.

Operating model. Balanced delivery, team development, executive communication, and hiring governance through a period of significant EMEA scale.

• Led VP+ executive search for Cloudflare across EMEA, focused on the most critical regional leadership roles.
• Designed executive search strategies, research frameworks, market maps, and proactive succession pipelines.
• Improved recruiting productivity and simplified recurring workflows, building custom internal tool prototypes.
• Contributed to Cloudflare's official candidate guidance on AI usage in interviews, helping define practical expectations for candidates and interview teams.
• Partnered with senior stakeholders on talent availability, market dynamics, candidate positioning, pipeline diversity, and search cadence.
• Applied a deliberate focus on inclusive pipeline development — building diverse candidate pools and bringing structured DE&I thinking to every leadership search.

AI-era work. Built practical tools for recurring recruiting tasks, helped define how candidates and interview teams should approach AI usage in hiring processes, and co-hosted an agentic coding workshop at Cloudflare's London office (February 2026) introducing non-technical employees to agentic coding using AI tools.